Question 1

How do you handle HIPAA and privacy?

Accepted Answer

We follow HIPAA-safe publishing standards. You can do: refill reminders, general marketing, and review solicitation (asking is fine; using PHI in responses is not). You cannot: use patient stories or photos without written authorization, or reference personal health conditions in ads. For veterinary practices, we use the same privacy-first approach without claiming HIPAA where it does not apply.

Question 2

Will this look professional enough for a medical practice?

Accepted Answer

Yes. Everything is built to match clinical credibility: clean visuals, accurate service messaging, and privacy-conscious communication. No generic filler content.

Question 3

I already have a website. Do I still need this?

Accepted Answer

A website is the foundation, but it is only one piece. Practices with a comprehensive digital presence — GBP, reviews, local SEO, and content working together — see 3.7x higher conversion rates than those relying on a website alone.

Question 4

How fast will I see movement?

Accepted Answer

Visibility improvements typically start within the first few weeks as we clean up listings and fill profile gaps. Patient inquiry volume usually follows within 60-90 days as review momentum, local SEO, and content gains compound. Digital patient acquisition costs $127 on average vs. $394 for traditional channels — 3x less.

Question 5

What if someone already handles our social media?

Accepted Answer

That is workable. We assess what is currently being done during the Sprint and define where to keep, improve, or replace efforts.

Question 6

Can you support retention, not just acquisition?

Accepted Answer

Yes, within scope. Our higher packages include content and email support that help maintain visibility with existing patients between visits.

Question 7

What if I do the Discovery Sprint and do not continue?

Accepted Answer

You keep the audit, competitive findings, and 90-day roadmap. Use it internally or with another partner. There is no additional obligation.

Question 8

I’ve worked with a marketing agency before and it didn’t go well.

Accepted Answer

That’s honestly one of the reasons Sidekick exists. Every price is on the website before you ever talk to us. We start with a diagnostic Sprint before recommending anything — so you know exactly what you’re getting before committing. After four months, you’re month-to-month with 30 days notice. No long-term contracts, no mystery retainers, no vanity metrics.

Question 9

Why four months?

Accepted Answer

Marketing takes time to compound. The first month is setup and optimization. Months two and three are when visibility builds. By month four, you have real data to decide whether to continue. After that, you’re month-to-month — 30 days notice and you’re out, with everything we built.

Question 10

What package do most healthcare practices choose?

Accepted Answer

It depends on where you are. A solo practice just getting found online usually starts with GBP + Reviews ($1,500/mo). A growing multi-provider practice often lands on Growth Engine ($3,500/mo). Your Discovery Sprint tells us which one actually fits — and the $1,500 Sprint fee is credited 100% if you continue.

Marketing for healthcare practices in Cincinnati that matches the care you provide.

Common growth friction points.

You have strong reviews but stale everything else.

Patients research you online before they ever call.

Marketing gets pushed to staff who already have full plates.

The channels that move local demand.

Google Business Profile

Review Management

Social Media

Local SEO

Reporting

Content & Email

What we publish. What we avoid.

We publish

We avoid

Three steps to a stronger practice.

Diagnose

Pick Your Package

We Execute Monthly

Built for your practice model.

Dentistry

Chiropractic

Med Spa

Physical Therapy

Veterinary

Healthcare FAQ.

Ready to grow your practice?