ServicesAdd-On Service

Reach Customers Instantly — Cincinnati SMS Marketing.

High-open-rate messaging for appointments, promotions, and time-sensitive updates.

Scope-based pricing

The average customer now needs 5.5 touchpoints before making a purchase — up from 4.9 just a few years ago. Meanwhile, 80% of patients use online scheduling at least some of the time, but 57–93% of local businesses across verticals still lack a booking system. SMS fills the gap between interest and action with a channel customers actually check.

What You Get

How this works.

We set up and manage SMS campaigns and automations for appointment-based businesses that need direct, high-conversion communication. With a 98% open rate, SMS connects your business to customers at the moments that matter most — appointment reminders, review requests, and time-sensitive promotions.

SMS campaign strategy and calendar

We map out 2–4 campaign types — appointment reminders, seasonal offers, review requests, follow-ups — timed to reach customers at the highest-conversion moments.

Automation setup (up to 4 workflows)

We configure automated flows for appointment reminders, post-visit follow-ups, review requests, and win-back sequences. Set once, runs consistently.

Message copywriting

We write concise, compliant SMS copy for each campaign and workflow. Messages are kept under 160 characters when possible for single-segment delivery.

Compliance and opt-in management

We ensure you follow TCPA and carrier rules. Opt-in flows, opt-out handling, and disclosure language — all built in correctly from day one.

Appointment reminder workflows

Automated 24-hour and 2-hour reminders reduce no-shows and last-minute cancellations. We integrate with your scheduling tool when possible.

Monthly performance tracking

We track delivery rates, open rates, opt-outs, and conversion actions. You see how each SMS workflow performs and where to adjust.

SMS connects directly to three of the highest-conversion touchpoints in service businesses: appointment reminders that reduce no-shows, review requests that build online reputation, and seasonal promotions that drive immediate bookings. With customers now requiring 5.5 touchpoints before purchase, SMS adds a channel with a 98% open rate to your mix.

Is This Right For You?

This is built for you if…

You have a service-based business with appointments
You want to reduce no-shows and last-minute cancellations
You need a direct channel for time-sensitive offers
Your customers respond better to text than email
You want automated follow-up and review request sequences

Questions

Common questions.

Ready to add SMS to your marketing?

Book your Discovery Sprint. We will evaluate whether SMS fits your customer communication needs.

Book Your Discovery Sprint — $1,500

100% credited to your first month if you continue.