2 prepaid hours per month
Copy edits, image swaps, new sections in existing templates, form changes, small bug fixes, content updates. Hours don't roll over to the next month.
Add-On Service
Website Care
Small website updates and quarterly checks, handled through a simple monthly retainer.
Extra support alongside your package
We confirm the extra work alongside your monthly scope. It is not automatically included in a package.
What we handle.
This retainer covers small updates such as photo swaps, form fixes, price changes, and sections built within an existing template. It also includes quarterly site health and content checks.
Priority response within 1 business day
Request comes in via Slack or email, you get acknowledgment within one business day with timing. Completion timing depends on the request.
Quarterly site health check
Performance scan, technical SEO check, accessibility review, form validation, mobile testing. Documented findings each quarter.
Quarterly content review
We review your services, pricing, contact links, staff information, and event pages. Flag what's outdated, missing, or off-brand.
Beyond-retainer rate at $135/hr
If a month runs heavier than 2 hours, additional work bills at $135/hr, agreed in writing before we start. No surprise invoices.
When this is useful.
A good fit if…
- Your website is functional but you keep meaning to update it.
- You have recurring small updates that fit within an existing site structure.
- Pricing or services on your site are out of date and you don't know who to call.
- You would like someone else to handle routine website edits.
- You want a quarterly check on performance and accessibility without commissioning an audit.
Your part
Provide website access and send clear update requests, replacement copy or approved images. Approve any work beyond the included hours before it begins.
Scope to know
Two prepaid hours per month do not roll over. New templates, redesigns, migrations and new functionality are separate projects.
Agree on the work, then get started.
Fit call
Talk with Kyle about what needs attention and whether ongoing help fits.
Discovery Sprint
The paid Sprint reviews your marketing and gives you a 90-day roadmap. Continuing is optional.
Agree on monthly work
Choose the package and any extra support after the Sprint. Month 1 builds the foundation. Full monthly work starts in Month 2 once access, inputs and approvals are in place.
Your accounts stay yours. Content created for your business belongs to you once payment is complete.
A few practical questions.
What counts as in-scope work?
Copy edits, image swaps, adding a new section using your existing templates, form field changes, alt text fixes, broken link fixes, swapping out staff/service pages. We confirm that each request fits the existing site structure and available hours.
What's out of scope?
New template builds, full redesigns, CMS migrations, new functionality builds, integrations with new third-party tools. Those are scoped as one-time projects. We'll tell you upfront when something falls outside the retainer.
Do the 2 hours roll over if I don't use them?
No, hours don't roll over month to month. The retainer is for ongoing availability, not banked time. If a quarter is light, the quarterly health check and content review still happen.
Which website platforms do you work with?
Webflow, WordPress, Squarespace, Wix, and most common builders. We'll confirm during your Discovery Sprint that your platform fits the retainer model. Some custom-built sites need project pricing instead.
Ready for simpler website upkeep?
Tell us what needs updating. We will confirm whether it fits Website Care or needs a separately scoped project.